Beware of Phishing!

Phishing refers to criminal attempts to steal personal financial information such as credit card numbers, account usernames/passwords, or social security numbers through fraudulent emails, web sites, and most recently through recorded telephone messages.

Here are some tips for spotting these kinds of fraud attempts:

• Tries to entice you into providing personal information
• Makes an urgent appeal that your account may be closed
• Requests you update security information through a secondary source
• Contains spelling error's or other types of errors

Remember, Upper Cumberland Federal Credit Union will not ask you for your personal information by any of these means.



GOING GREEN can be E-asy! 

At Upper Cumberland FCU we urge our members to GO GREEN! Here are a few ways to help save paper and time...

E-Statements
Use Statement Express to access your statements electronically rather than having us print and mail you a paper statement. You can enroll online right now! Tip...You may want to consider setting up a folder on your computer to down load a copy of the statement for your long-term records. We will provide you a statement for a period of 6 months. For longer-term record retention greater than 6 months please save yourself a copy of the statement.

E-Branch
Use E-Branch to pay bills electronically, transfer funds between your UCFCU accounts, and check balances. Click here to print an application to get enrolled in E-Branch and/or E-Pay Bill Payment!

E-Pay Bill Payment
If you want to control what day of the month that your monthly bills are deducted from your account then sign up for the E-Pay bill payment option. You set up your bills for what day of the week (Monday-Friday excluding holidays) that you wish to authorize the money to be deducted from your account and sent to your service provider. An important note – Always pay your bill 5 days before the due date to allow time for the funds to arrive at your service provider (weekends – holiday, etc).

Easy Pay – Electronic Debits
Easy Pay will save you the time and hassle of writing and mailing out checks each month. Did you know you can have your water, gas, electric bill, phone bill, garbage pickup, cable or satellite TV, insurance premiums and many more monthly withdrawals deducted directly out of your UCFCU account by signing up through your local provider for such services? An important note – Always have the funds available in your account to cover the utility or insurance bill at least 2 days before the bill is set up to withdraw. This provides you some protection in case the due date falls on the weekend or a holiday which might cause the bill to be deducted 2 days in advance.

E-Mail
Got a question or comment for us? Send us an e-mail. It's quick and easy. Only please be sure not to submit any confidential information like SSN or Account Numbers through e-mail as it is not secure.

Debit Card Cash Withdrawals
When making a purchase at most retails stores with your debit card you are usually given an option to also withdraw additional cash. If you select this option you will save the cost of driving to an UCFCU ATM machine when you need cash which will also save yourself time.

Use Direct Deposit
If you have a direct deposit option always consider using direct deposit to quickly fund your savings and/or checking account. This will save you the time of traveling to the credit union which also means it will also save you fuel cost. For most members using direct deposit means the member will get credit for the deposit a few hours earlier each payday than waiting on picking up a paper check.